Twilio maintains a status page that gives real-time updates on any known incidents, outages or degradation for our API and services. We also track scheduled maintenance windows here. The status page is a great tool to check and see if trouble you're experiencing is attributed to a known issue, or an isolated problem. To view our status page, visit www.twilio.com/status.
Twilio's current status is displayed at the top of the page. Below this, the current status is listed for each of our services; services can be expanded to see all service components. Any currently active incidents will be displayed here at the top of the page.
- Green indicates there are no known active incidents.
- Yellow indicates that one or more of our services or APIs is degraded.
- Red indicates an outage.
Scroll down below the status elements to see historical incidents listed by date. If you don't see the date you're looking for, scroll to the bottom of the page, and then click Incident History.
Sign Up for Incident and Update Notifications
To request automatic incident notifications and updates be sent to you, can subscribe to our status page:
- Visit www.twilio.com/status.
- click SUBSCRIBE TO UPDATES at the top of the page.
- Select your desired notification type (Email, call, webhook, Twitter, or RSS), enter your contact details, and then click the Subscribe button.
- On the status page, you can then customize your notifications by checking or unchecking any products and services you wish to be notified for. When finished, scroll to the bottom of the page, and then click UPDATE PREFERENCES.
- Check your notification contact details for a message from Twilio, and confirm as instructed to begin receiving notifications.
Cancel or Change your Status Page Subscription
From any Twilio Status Page contact, click the included Manage subscription link. You'll be brought to the subscriber page (seen in step 4 above), where you can modify you can Cancel Subscription or modify your notifications as desired.