New Bell and Virgin Mobile Canada Long Code Carrier Fees (December 2018)

On December 7, 2018, some Twilio customers may see fee increases for outbound and inbound SMS & MMS to Canada. Please see below for details and timeline.

New Canadian Long Code SMS Fees

Effective December 7 2018, Bell Canada (including Virgin Mobile Canada) is introducing new inbound and outbound long code SMS and MMS carrier fees affecting all messaging customers:

  • Starting December 7, 2018, Twilio will begin charging a Bell Canada Long Code SMS Carrier Fee of $0.0085 for all incoming and outgoing messages.
  • Staring December 7, 2018, Twilio will also begin charging a Bell Canada Long Code MMS Carrier Fee of $0.016 for all incoming and outgoing multimedia messages.

List and Schedule of New Carrier Fees

Fee New Price Effective Date
Incoming SMS Carrier Fee $0.0085 December 7, 2018
Outgoing SMS Carrier Fee $0.0085 December 7, 2018
Incoming MMS Carrier Fee $0.016 December 7, 2018
Outgoing MMS Carrier Fee $0.016 December 7, 2018

Why is this happening?

This is an industry-wide change, affecting all SMS service providers. Bell Canada (including Virgin Mobile Canada) now joins Rogers Canada, who announced new SMS and MMS carrier fees earlier in 2018.

Using MaxPrice on your SMS to avoid unwanted costs

If you want to only send SMS that cost less than a certain amount, you can use our MaxPrice parameter in your API requests to Twilio. This allows you to specify the maximum price you are willing to pay for that SMS.

MaxPrice is an optional parameter, so if you do not specify it in your API requests, your SMS will be sent as usual and you will be billed the standard price for each SMS, including any applicable fees.

Notice: The MaxPrice limit is applied to the total cost of a message, not the per-segment price. For more info about the MaxPrice parameter, see our REST API Message Resource Parameters (Twilio Docs).

Questions or concerns?

If you have any additional questions or concerns regarding these new fees, or implementing MaxPrice, please contact our Support team.

Additional Resources

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