A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

View and Create New Accounts in Twilio Console

Twilio Console allows you to quickly create and switch between accounts. Now it's easy to spin up a new Twilio account for prototyping, different use cases, or for launching new teams and applications. A new account is useful for segregating usage with specialized needs such as PCI Complaint payments with <Pay>, or for running Twilio Flex.

Notice: All Twilio accounts have separate billing and balances. New accounts are created as Trial accounts, and remain in this status until they are upgraded and a balance is added. For invoiced customers, please contact your sales person with your new account details to request combined invoicing.

Create a new account

  1. Login to your account at www.twilio.com/console.
  2. Click the Account drop-down menu to the right of your account name.
    switch1.png 
  3. Select View all accounts, or click on the Twilio logo to access the Accounts Summary. create1.png
  4. Click the Create New Account button to start the account creation flow.
    create2.png

View or switch between existing accounts

  1. Login to your account at www.twilio.com/console.
  2. Click the Account drop-down menu to the right of your account name.
    switch1.png 
  3. Click the desired account from the recent, or click View All Accounts to access the Accounts Summary.
    switch2.png 

Close or delete an account

For helping closing or deleting an existing Twilio account, see Close my Twilio Account and Refund the Balance.

Additional Resources

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