A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

How Do You Change the Default Active Flex View?

Changing the default active Flex view is a two-step process. You’ll first need to move the left-side navigation bar (SideNav) button to the top, and then you can change the default view.

Move the SideNav button

You can use the sortOrder property when adding a component to make it appear before the Agent Desktop (default) view button in SideNav. Here's an example:

Flex.SideNav.Content.add(<MyNewViewButton key="dashboard" />, { sortOrder: -1 });

Change the Default View

Use the Actions framework to change which page is the default active view:

import { Actions } from "@twilio/flex-ui";
// ...Other Code
Actions.invokeAction("NavigateToView", { viewName: "my-custom-view" });
Have more questions? Submit a request
Powered by Zendesk