Question
How do I unsubscribe or modify a Status page subscription?
Product
Twilio and SendGrid
Answer
Steps on how to modify Status subscription updates or unsubscribe from all Status updates by email and text message.
Email Subscriptions
From the Status email
- Go to a Status email
- Scroll to the bottom of the email and click Manage your subscription
- Click Subscribe to Updates and enter the email address that you're currently receiving notifications to receive a one time password (OTP)
- Check the email inbox for the OTP and return to the Status page to validate the subscription
- OTP expire after 10 minutes
- Entering the OTP may require selecting Subscribe to Updates again
- On the next screen:
- To unsubscribe from all updates, select Unsubscribe from updates and confirm by clicking Unsubscribe From Updates
- To modify the subscription, deselect components to turn off select Status updates and click Save
From the Status page
- Go to the Status page:
- Click Subscribe to Updates and enter the email address that you're currently receiving notifications to receive a one time password (OTP)
- Check the email inbox for the OTP and return to the Status page to validate the subscription
- OTP expire after 10 minutes
- Entering the OTP may require selecting Subscribe to Updates again
- On the next screen:
- To unsubscribe from all updates, select Unsubscribe from updates and confirm by clicking Unsubscribe From Updates
- To modify the subscription, deselect components to turn off select Status updates and click Save
Text Subscriptions
From a Text
Unsubscribe
Reply to a Status text update with STOP.
Modify and Unsubscribe
- Go to a recent Status update
- Click the link after Manage subscription
- To unsubscribe from all updates, select Unsubscribe from updates and confirm by clicking Unsubscribe From Updates
- To modify the subscription, deselect components to turn off select Status updates and click Save