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How do I unsubscribe or modify a Status page subscription?

Question

How do I unsubscribe or modify a Status page subscription? 

Product

Twilio and SendGrid 

Answer

Steps on how to modify Status subscription updates or unsubscribe from all Status updates by email and text message. 

Email Subscriptions 

From the Status email 

  1. Go to a Status email 
  2. Scroll to the bottom of the email and click Manage your subscription 
  3. Click Subscribe to Updates and enter the email address that you're currently receiving notifications to receive a one time password (OTP)
  4. Check the email inbox for the OTP and return to the Status page to validate the subscription
    1. OTP expire after 10 minutes 
    2. Entering the OTP may require selecting Subscribe to Updates again
  5. On the next screen:
    1. To unsubscribe from all updates, select Unsubscribe from updates and confirm by clicking Unsubscribe From Updates 
    2. To modify the subscription, deselect components to turn off select Status updates and click Save 

From the Status page

  1. Go to the Status page:
    1. Twilio 
    2. SendGrid
  2. Click Subscribe to Updates and enter the email address that you're currently receiving notifications to receive a one time password (OTP)
  3. Check the email inbox for the OTP and return to the Status page to validate the subscription
    1. OTP expire after 10 minutes 
    2. Entering the OTP may require selecting Subscribe to Updates again
  4. On the next screen:
    1. To unsubscribe from all updates, select Unsubscribe from updates and confirm by clicking Unsubscribe From Updates 
    2. To modify the subscription, deselect components to turn off select Status updates and click Save 

Text Subscriptions

From a Text

Unsubscribe 

Reply to a Status text update with STOP

Modify and Unsubscribe

  1. Go to a recent Status update
  2. Click the link after Manage subscription
    1. To unsubscribe from all updates, select Unsubscribe from updates and confirm by clicking Unsubscribe From Updates 
    2. To modify the subscription, deselect components to turn off select Status updates and click Save 
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