Objective

You may have purchased certain phone numbers before we implemented new address requirements pertaining to those numbers. If so, there is no address associated with, or “mapped” to, your previously-purchased phone numbers. You should map these numbers to an appropriate address to ensure that we have the correct information on hand if there is ever a regulatory inquiry.

Product

Phone Numbers

Procedure

Note: If the number requires Proof of Address you will need to ensure the bundle mapped to the phone number supports the address you select.

To map an address to a phone number, follow the instructions below:

1. Navigate to the Active Numbers page in Console by going to Phone Numbers > Manage > Active Numbers.
   
   
   
2. Click the desired phone number for mapping your address.
3. Click the Regulatory Information tab.
   
   
   
4. Select the Address you wish to use from the drop-down menu, and then click Save.
   
   

Notice: If a previously entered address does not appear in the drop-down menu, it may not have passed validation, or it may not satisfy the regulatory requirement (i.e. the Address is in the wrong locality).

Alternatively, to map an address via API, see the Incoming Phone Numbers API documentation for details on how to use the AddressSid parameter.