Objective
Due to regulatory requirements, there is sometimes a need for documents to be signed by customers to ensure that registrations are done on behalf of customers that have the right to use the Sender ID. This serves to ensure that traffic is coming from legitimate sources and minimizes any potential misuse.
This article outlines the documentation requirements for a pre-registration in Finland.
Please note that this destination carries a one-time set up fee of 375 USD and a recurring monthly charge of 70 USD.
Product
Programmable Messaging
Environment
legacy Twilio Console
Procedure
To register your Alphanumeric Sender ID, the Finland network operators require that you provide the following documents:
- Business Registration Document
Customer’s KYC Spreadsheet - FI
To get you up and running as quickly as possible, please fill out the document completely and accurately and provide any other required information. Note that mobile network carriers are very strict about the details!
Provide the necessary information
Audit Your Sender IDs: Compile the Alphanumeric and Numeric Sender IDs you currently use to send messages to Finland.
Gather Documentation: Secure a copy of your official Business Registration Document or Brand Registration Certificate.
Submit Your Request: Fill out the provided Customer’s KYC Spreadsheet - FI and submit it alongside your business documents to us via the Twilio Alpha Sender ID Registration Page on Twilio Console
Early compliance is critical to avoid having your brand's messages labeled as "Unknown" starting May 4, 2026.