Developer preview phone number availability

As we expand Twilio’s coverage through partnerships with new service providers, we go through a rigorous performance and reliability testing process of new numbers. Before we make new numbers available to all customers through our Beta program, we work with key customers to help us test new numbers in the real world, with real applications.

We have vetted these numbers and don’t expect you’ll have problems should you choose to try one out, but you should be aware that occasionally this testing phase reveals issues that we cannot detect in our test labs. Please keep this in mind as you deploy these numbers as part of your application. It is not advisable to use these for critical path or production systems until we have more experience with the numbers and are able to put them into Beta. Please also note that on rare occasions some numbers don’t successfully pass the alpha stage and need to be discontinued from service. Should any issues arise, you can expect the same level of support and responsiveness that you’ve come to expect from Twilio.

To request to purchase a number in Developer Preview, click here for a Local, National, or Mobile number and click here for a Toll Free number.

 

Dual Functionality (Voice and SMS enabled) Phone Numbers

Country

Type Domestic only Address & Documentation Required Per Month Per Minute to Receive Calls Per Message Received
South Africa Mobile Calls: No SMS: Yes Any Address, Proof of ID, Proof of address $6 $0.01 $0.0075

 

Voice Enabled Only Phone Numbers

Country

Type Domestic calls only Address & Documentation Required Per Month Per Minute to Receive Calls City Codes Available
Algeria National  No Any Address $33 $0.224  
Armenia** I,N National  No Any Address, Copy of business registration $35 $0.059  
Austria Local No No $1 $0.01 Vienna (1)
Mödling (2236)
St. Pölten (2742)
Graz (316)
Bregenz (5574)
Salzburg (662)
Linz (732)
Bahrain National  No Any Address $8 $0.01  
Bosnia and Herzegovina National  Yes Any Address $42 $0.056  
Burkina Faso** Local  No No  $25 $0.31 Ouagadougou
Cambodia** A,N,O Local  No Any Address, Copy of business registration $93 $0.2268 Phnom-Penh (23)
Costa Rica** N National No Any Address, Phone Number, Copy of ID or business registration $21 $0.0125  
Ecuador Local  No No $34 $0.01 Quito (2)
Georgia National  No No $14 $0.0915  
Kazakhstan Local  No Any Address, Copy of passport or business registration $29 $0.0183 Astana (17) Almaty (27)
Kuwait A,B National  No Any Address $74 $0.021  
Madagascar M Mobile  Yes No $39 $0.1583  
Malaysia Local  No No $1.50 $0.025 Peninsular Malaysia (3)
Namibia National  Yes No $33 $0.1025  
Pakistan D Local  No Letter of Intent $33 $0.1315 Lahore (423)
Republic of the Congo** E Mobile  Yes No $27 $0.129  
Singapore National  No Any Address $7 $0.01  
South Africa** Local  No Local Address, Proof of ID, Proof of address $1.50 $0.01 Johannesburg (10), Pretoria (12), Polokwane (15), Cape Town (21), Durban (31), Bloemfontein (51)
Sri Lanka** H,N Mobile  Yes Letter of Intent $43 $0.258  
Tajikistan** Local  No Any Address, Copy of passport, Proof of address $63 $0.0915 Dushanbe (427)
Tanzania C,F National  Yes No $27 $0.244  
Tunisia G National  No No $35 $0.5467  
Turkey National  No Any Address, Proof of ID $3 $0.029  
Uganda National  Yes No $28 $0.12  
Ukraine National  Yes Copy of passport $9 $0.01  
Venezuela A,B,H Local  Yes Any Address, Proof of ID or business registration $35 $0.0125 Caracas (212), Valencia (241), Maracay (243), Barquisimeto (251), Maracaibo (261)

 ** These numbers are not kept in stock, but can be special ordered with required documentation. Please allow several weeks for delivery after valid documentation is submitted.


SMS Enabled Only Phone Numbers

Country

Type Domestic SMS only Address Required Per Month Per Message Received
Brazil J Mobile Yes  No $5 $0.0075
Denmark Mobile  No  No  $15 $0.0075
Finland Mobile No  No $5 $0.0075
Mexico Mobile No  No $15 $0.0075
Philippines K Mobile Yes  No $200 $0.024
Singapore L Mobile No  No $75 $0.047
South Korea Mobile Yes  No $39 $0.0315
Taiwan Mobile Yes  No $15 $0.0075


Voice/SMS Restrictions

A. Cambodia Local, Kuwait National, Venezuela Local: Limited to 2 concurrent calls.

B. Kuwait National, Venezuela Local: May not be used for outbound calls.

C. Tanzania National: Caller ID not supported.

D. Pakistan Local: May only be used for conference services

E. Republic of the Congo Mobile: Limited to 5 concurrent calls.

F. Tanzania National: Limited to 10 concurrent calls.

G. Tunisia National: Limited to 30 concurrent calls.

H. Venezuela Local, Sri Lanka Mobile: Callback applications not permitted.

I. Armenia National: Limited to 1 concurrent call.

J. Brazil Mobile: May only be used for peer-to-peer messaging, however outbound SenderID will be overwritten.

K. Philippines Mobile: Users must opt-in to receive messages. Peer-to-peer messages prohibited.

L. Singapore Mobile: Throughput limited to 1 message per second per number.

M. Madagascar Mobile: Only reachable from Airtel network.

N. Armenia National, Cambodia Local, Costa Rica National, Sri Lanka Mobile: May not be used for calling card applications.

O. Cambodia Local: DTMF not supported. Numbers not reachable from payphones. Audio quality may be low due to local limitations.

 

Toll Free Voice Enabled Phone Numbers

These numbers are designed to be used for inbound voice calls, and are domestically reachable only. Please see this page for restrictions, limitations, and local dialing codes. All Toll Free numbers in Developer Preview require an address on file within your Twilio account, as well as a documented use case. Please note that, per Twilio's Terms of Service, unused numbers are subject to reclamation.

Country

Prefix Required Documentation Per Month Per Minute to Receive Calls from Landlines Per Minute to Receive Calls from Mobiles
Chile** +56 123   $275 $0.2347 $0.2347
China** +86 400 Business Registration $25 $0.3707 $0.3707
Costa Rica +506 800 Letter of Intent $25 $0.3795 $0.3795
Egypt +20 800   $25 $0.4326 N/A
France +33 805   $25 $0.0823 $0.0823
Germany* +49 800 Business Registration (companies) or Proof of Identity (individuals) $25 $0.0343 $0.2732
India +91 800   $35 $0.2632 $0.2632
Italy +39 800 Business Registration and Proof of Identity $25 $0.0394 $0.4394
Jordan** +962 800 Business Registration, Letter of Intent with traffic forecast $25 $0.296 N/A
Qatar** +974 800 Letter of Intent $710 $0.364 $0.364
Saudi Arabia** +966 800 Business Registration, Letter of Intent with traffic forecast $25 $0.3022 $0.3022
Singapore +65 800   $25 $0.0661 $0.0661
Vietnam +84 120   $25 $0.3482 $0.3482


* Germany Toll Free numbers can be purchased via API and Console with a valid German address. Also available to worldwide customers with supporting documentation through the Preview request form.

 ** These numbers are not kept in stock, but can be special ordered with required documentation. Please allow several weeks for delivery after valid documentation is submitted.

 

Have more questions? Submit a request
Powered by Zendesk