As we expand Twilio’s coverage through partnerships with new service providers, we go through a rigorous performance and reliability testing process of new numbers. Before we make new numbers available to all customers through our Beta program, we work with key customers to help us test new numbers in the real world, with real applications.
We have vetted these numbers and don’t expect you’ll have problems should you choose to try one out, but you should be aware that occasionally this testing phase reveals issues that we cannot detect in our test labs. Please keep this in mind as you deploy these numbers as part of your application. It is not advisable to use these for critical path or production systems until we have more experience with the numbers and are able to put them into Beta. Please also note that on rare occasions some numbers don’t successfully pass the alpha stage and need to be discontinued from service. Should any issues arise, you can expect the same level of support and responsiveness that you’ve come to expect from Twilio.
Dual Functionality (Voice and SMS enabled) Phone Numbers
|Type||Domestic only||Address Required||Per Month||Per Minute to Receive Calls||Per Message Received|
|South Africa||Mobile||Calls: No SMS: Yes||Any Address||$6||$0.01||$0.0075|
Voice Enabled Only Phone Numbers
|Type||Domestic calls only||Address Required||Per Month||Per Minute to Receive Calls||City Codes Available|
|Colombia||Local||No||No||$14||$0.091||Bogotá (1) Medellín (4)|
|Croatia||Local||No||Local Address||$5||$0.0075||Zagreb (1) Split (21) Osijek (31) Rijeka (51)|
|Hungary||Local||No||Local Address||$4||$0.0075||Budapest (1)|
|Iceland||Local||No||Local Address||$1||$0.01||Reykjavík (5)|
|Norway||Local||No||Local Address||$3||$0.011||Oslo (2) Hordaland (5) Akershus (6)|
|Panama||Local||No||Local Address||$8||$0.0075||Panama City (83)|
|Philippines||Local||No||No||$15||$0.22||National Capital Region (2)|
|Slovenia||Local||No||Local Address||$5||$0.0075||Ljubljana (1) Maribor (2) Celje (3)|
SMS Enabled Only Phone Numbers
|Type||Domestic SMS only||Address Required||Per Month||Per Message Received|
Toll Free Voice Enabled Phone Numbers
These numbers are designed to be used for inbound voice calls, and are domestically reachable only. All Toll Free numbers in Developer Preview require an address on file within your Twilio account, as well as a documented use case. Please note that, per Twilio's Terms of Service, unused numbers are subject to reclamation.
|Prefix||Local Dialing Format||Per Month||Per Minute to Receive Calls from Landlines||Per Minute to Receive Calls from Mobiles|
|Brazil||+55 800||0 800 XXX XXXX||$35||$0.1888||$0.2732|
|France||+33 805||0 805 XXX XXX||$25||$0.0823||$0.0823|
|Germany||+49 800||0 800 XXX XXXX||$25||$0.0343||$0.2732|
|India1||+91 800||000 800 XXX XXXX||$35||$0.2632||$0.2632|
|Ireland||+353 1800||1800 XXX XXX||$25||$0.0448||$0.5877|
|Italy||+39 800||800 XXX XXX||$25||$0.0394||$0.4394|
|Mexico2||+52 1800||0 1800 XXX XXXX||$30||$0.2161||$0.2161|
|New Zealand||+64 800||0 800 XXX XXX||$40||$0.0666||$0.2485|
|Spain3||+34 900||900 XXX XXX||$25||$0.0319||$0.3143|
|Switzerland||+41 800||0 800 XXX XXX||$25||$0.0401||$0.1959|
Toll Free Restrictions
1. India: Calling card and callback applications not allowed. Not available from TTSL (Prepaid) and Etisalat DB Telecom; BSNL and MTNL may require the caller to activate "International dialing/ISD"
2. Mexico: Calling card applications not allowed. Mobile networks charge local rates for making a call on toll free numbers.
3. Spain: Each number is limited to 100 concurrent calls.