A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

Does Twilio have a list of IP addresses which requests might come from?

Twilio does not publish a list of IP addresses we use for making HTTP requests, as this pool is highly dynamic, and spans a large range. Because Twilio's requests will be coming from different IP addresses, we instead recommend that you validate that a request came from Twilio by other means:

  • If you are interested in confirming the origin of requests coming to your server, each HTTP request contains a cryptographic signature header which can be used to validate that the request is legitimately from Twilio. Please see our documentation on securing your application for more details.
  • If your internal network environment requires you to add each connecting IP to an allow list, we suggest hosting a server outside your network (e.g. in a network DMZ) to proxy requests from Twilio into the internal network.

If the inability to have a request come from a static IP address is a serious concern for your enterprise, please contact our sales department to discuss your security needs and other options which might be available.

For more information, see All About Twilio IP Addresses

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