Can I change the owner of the account?

Yes, the owner of a Twilio account can be changed. Depending on how the account is currently setup you maybe able to self service this change or need to reach out to Twilio Support for assistance.

Self-Service Account Owner Change

Unless the account is part of an Organization, customers do not have the ability to manually change the owner of a Twilio account at this time.

If the account is not part of an Organization, please contact the Twilio Support team.

Alternatively, if you can log into the current owners user, you can change the contact information (name or email address) from the Users Settings in Console. The only caveat is the new email address and contact information can't already belong to another user on the project. This change will also effect all Twilio projects this user account has access to, so proceed with caution.

Have more questions? Submit a request
Powered by Zendesk