A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

Why can't I delete my phone number's address?

If you own a phone number with an address requirement, you will not be able to delete that address. To resolve this, you can add a new address that satisfies the requirements, or you can release the phone number which requires the address. You can see which phone numbers require the address by navigating to that address in the Twilio Console or by using the DependentPhoneNumbers resource in the API.

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