SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

What carriers are supported on Twilio short codes?

Question 

What carriers are supported on Twilio short codes?

 

Product

Programmable Messaging

 

Environment

legacy Twilio Console

 

Answer

Note: Even though a carrier is supported, short code messaging capabilities may not be enabled for all end users' plans.

United States 🔗

Twilio's US short codes can deliver SMS messages to the following mobile phone carriers in the United States:
 

Major carriers

AT&T, Verizon Wireless, Sprint, and T-Mobile USA.
 

Minor carriers

Indigo Wireless
MetroPCS
Bluegrass Cellular
Illinois Valley Cellular
Viaero Wireless
Pine Belt
GCI Communications
Nex Tech Communications
Shelcomm
Duet Wireless
Inland Cellular
James Valley Cellular (JVC)
Standing Rock Telecom
Cross Wireless
Northwest Missouri Cellular
Alaska Communications Systems (ACS)
Thumb Cellular
Carolina West Wireless
Union Telephone
MTPCS Cellular One (Cellone Nation)
Cordova
Copper Valley Telecom
ASTAC
Rural Independent Network Alliance (RINA)
West Central Wireless
Chat Mobility
SouthernLINC
Panhandle Wireless
Cellcom
Truphone
Google Voice
United Wireless
bandwidth.com (includes Republic Wireless)
Altice Mobile
Atlantic Tele-Network International (ATNI)
Brightlink
Inteliquent
Aerialink
Blue Wireless
Chariton Valley Cellular
Digital Communications Consulting
TextMe
Pioneer Cellular
East Kentucky Network (Appalachian Wireless)
Limitless Mobile
Cellular One of N.E. Arizona
Nemont US UMTS
Nemont CDMA
MTA Wireless/Matanuska Kenai
Pine Cellular
Triangle Wireless
Telnyx
Enflick
C Spire Wireless (aka Cellular South)
Virgin Mobile
Boost Mobile
United States Cellular Corp

MMS-enabled US short codes are able to deliver MMS messages to the following mobile phone carriers: AT&T, Verizon Wireless, Sprint, and T-Mobile. Newer short codes can also deliver MMS on US Cellular, please check with support to see if it is supported on your short code.
 

Puerto Rico

US short codes are able to reach Local Puerto Rico carriers Claro and Liberty as well as US operators that provide local service in Puerto Rico such as AT&T, and T-Mobile. Inbound from Puerto Rico carriers require additional setup in order to be supported. If inbound is required, please contact your Account Team. Short code SMS to Verizon is not supported in Puerto Rico as they do not currently offer local numbers in Puerto Rico.
 

United Kingdom 🔗

Twilio's UK short codes can deliver SMS messages to the following mobile phone carriers in the United Kingdom: Vodafone, O2, T-Mobile, Orange, Virgin Mobile, Three, Everything Everywhere, C&W Guernsey, and Manx Telecom.
 

Canada 🔗

Twilio's Canadian short codes can deliver SMS messages to the following mobile phone carriers in Canada: Bell (including NorthernTel, Solo Mobile, and Telebec), Fido, Freedom Mobile, MTS, Rogers, SaskTel, Telus (including Koodo Mobile and Public Mobile), Videotron, Virgin Mobile, and Wind.

 

If you have questions about a specific carrier not on this list, please contact us for more information.

Have more questions? Submit a request
Powered by Zendesk