A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

Forwarding SMS Messages to your Email Inbox

Incoming Twilio Programmable SMS Messages can be forwarded to an email inbox with just a few lines of code. Here are two examples to get you up and running quickly.

Forward Incoming SMS Messages using Twilio Functions

If you don't already have hosting for your code, Twilio Functions can be used to host your Node.js scripts. Our Dev team has put together a helpful guide showing how to use SendGrid in conjunction with Functions to forward messages to your email, complete with sample code. You can find the tutorial here: Forward incoming SMS messages to email with Node.js, SendGrid and Twilio Functions.

Forward Incoming SMS Messages using Webhooks

To host your own code as a Twilio webhook, you can use any language you like. The following example uses PHP. Here's what it takes to make this code work:

  1. Modify the code below to update the From and To email addresses.
  2. Publish this file to a Twilio-accessible URL on your web server.
  3. Update your Twilio Phone Number's webhook with your application's URL.
* This section ensures that Twilio gets a response.
header('Content-type: text/xml');
echo '<?xml version="1.0" encoding="UTF-8"?>';
echo '<Response></Response>'; //Place the desired response (if any) here
* This section actually sends the email.

/* Your email address */
$to = "your-email@example.com";
$subject = "Message from {$_REQUEST['From']} at {$_REQUEST['To']}";
$message = "You have received a message from {$_REQUEST['From']}. Body: {$_REQUEST['Body']}";
$headers = "From: webmaster@example.com"; // Who should it come from?
mail($to, $subject, $message, $headers);

Any of the parameters which are part of the Twilio Request can also be used.

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