SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

Will I be charged for text messages sent to a Twilio number that I have not enabled for SMS?

You will only be charged for incoming SMS messages if your phone number has its SMS Request URL set. If you do not wish to receive or be charged for incoming messages, you should remove this URL.

Phone numbers which are purchased via the API do not have an SMS Request URL set by default. Phone numbers purchased via the Twilio Console have their SMS Request URLs set to a demo URL by default. If you do not wish to be charged for messages sent to this number, please remove this demo URL.

Have more questions? Submit a request