A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

How do I receive messages on my phone numbers in my Number Pool?

When a message is received on a phone number in your Messaging Service, Twilio will create a Message instance resource and make a request to your Inbound Request URL.

If you previously had a Inbound Request URL configured to your Twilio phone number, this URL will be overwritten with the Inbound Request URL set up to your Messaging Service. In the future, if you decide to release the phone number from your Messaging Service, the previous Inbound Request URL will be reconfigured to your phone number.

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