A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

How do I enable and use SMS messaging on my toll-free phone number?

All US and Canadian toll-free phone numbers are already enabled for sending and receiving SMS messages.

To start sending SMS messages with your toll-free phone number, use our Messaging REST API with your toll free number set as the 'From' number.

To begin receiving SMS messages on your toll-free phone number, you will need to configure your SMS request URL.

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