A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

How much does it cost to send/receive an MMS message over a short code?

MMS messages over short codes start at 2¢ per MMS message sent, and 1¢ per MMS message received. In addition, there are small short code carrier fees that are added to the cost for all messages sent over a short code. For more details on pricing for sending MMS messages over short codes please see our messaging pricing page.

Please note that short codes must first be enabled to send MMS messages. There is a $500 one-time carrier fee that is applied to customers who wish to add MMS messaging to their new or existing short code. Please contact our sales team for more information on adding MMS messaging to your short code.

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