A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

Is there anything that I cannot do with Twilio Voice?

Twilio Voice is designed to enhance and augment person to person communications. You may not make or receive unsolicited phone calls, use Twilio for Use cases such as unsolicited marketing (aka spam) or emergency services. These use cases violate Twilio's Acceptable Use Policy and are not allowed.

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