A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

How long does it take to port a number to Twilio?

Due to the carrier coordination involved, the porting process takes between two and four weeks from when we receive the required documentation from you, assuming there are no rejections. The amount of time varies depending on the carriers involved.

Due to their complexity, bulk ports typically take between six and eight weeks to complete.

If a rejection occurs during the porting process, an additional two to four weeks may be added from the time that the rejection is resolved.

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