A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

Reporting SMS spam or unwanted calls to Twilio

Twilio takes reports of unwanted calls or messages very seriously and we work vigilantly to protect our customers and combat unauthorized or fraudulent use of the Twilio platform.

Report suspected abuse at https://www.twilio.com/help/abuse or spam@twilio.com.

We will investigate and contact you as soon as possible.

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