Objective
This is a guide on how to prevent Twilio from logging TwiML for the data compliance.
Product
REST API and TwiML
Environment
legacy Twilio Console
Procedure
Twilio logs all TwiML responses from your application via the Request Inspector, a tool to debug call flows. Twilio retains these requests for 30 days. In some cases, you may need to disable this feature to meet data retention requirements.
You can turn off the Request Inspector in a few simple steps:
- Login to your account at here
- Click Voice from the navigation on the left (you may need to visit Explore Products first )
- Click Settings -> General
- Under Request Inspector, switch to Disabled
- Click Save
Additional Information
Note that disabling the Request Inspector does not disable logging errors and debug events for Debugger. See how to check for Debug Events via the Twilio console Debugger.