A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

Do subaccounts support international calls and SMS messaging?

All subaccounts automatically inherit the same international calling and messaging permissions as the master account by default. You can, however, disable inheritance, and enable or disable all international permissions for each subaccount manually. This guide explains how to change these settings.

Notice: When enabling countries manually, be sure to only enable countries to which you plan to call or send messages to.

Enable or Disable Subaccount Geographic Permissions Inheritance

  1. Access the Subaccounts page in Console.
  2. Click the desired subaccount.
  3. Visit the Programmable Voice or Messaging Geographic Permissions pages to enable or disable international inheritance:
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