Potential Support Response Time Delays Due to Surge in Toll-Free Queries: We’re experiencing a surge in inquiries due to the November 8, 2023 Toll-Free Restricted Traffic Shutdown Deadline. We’re committed to helping you; please bear with us as there might be some delays. For more details, see Toll-Free Message Verification for US/Canada.

Do subaccounts support international calls and SMS messaging?

All subaccounts automatically inherit the same international calling and messaging permissions as the master account by default. You can, however, disable inheritance, and enable or disable all international permissions for each subaccount manually. This guide explains how to change these settings.

Notice: When enabling countries manually, be sure to only enable countries to which you plan to call or send messages to.

Enable or Disable Subaccount Geographic Permissions Inheritance

  1. Access the Subaccounts page in Console.
  2. Click the desired subaccount.
    step2.png
  3. Visit the Programmable Voice or Messaging Geographic Permissions pages to enable or disable international inheritance:
Have more questions? Submit a request
Powered by Zendesk