Adding, Removing, or Modifying Users with Your Twilio Project

Users can be added, modified, or removed with a Twilio project via Console. Here are the instructions:

Invite a New User

  1. Login to your account at www.twilio.com/console.
  2. Click Settings > Manage Users.
  3. Click the + sign icon Icon_03-New.png to invite a new user.
    Users_01.png
  4. Enter the new user's email address and select their desired role. When finished, click Send Invitation.
    Users_02.png 
  5. New users will receive an email offering access to this Twilio project. Users will need to accept the invitation before they are able to access the project.

Note: Only the Owner and Administrator roles can add users a Twilio project.

Change or Modify a User's Role

  1. Login to your account at www.twilio.com/console.
  2. Click Settings > Manage Users.
  3. Click the checkbox for the new role of the user you wish to change. These settings will automatically be saved.
    Users_03.png
  4. Users may need to log out and then log back in before these changes are seen in Console.

Note: Only the Owner and Administrator roles can change another user's role.

Revoke a User's Access

  1. Login to your account at www.twilio.com/console.
  2. Click Settings > Manage Users.
  3. Click the desired user to revoke access.
    Users_04.png
  4. Click Remove from this account.
    Users_05.png
  5. A confirmation window will be displayed. Click Remove User to continue.

Note: This action will not delete the Twilio user account. Users will still be able to login and access their user account, but will no longer have access to the Twilio project they were removed from.
To request that a user account be deleted, please contact our Support team.

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