A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

How much does it cost for my customers to call into an international Twilio number?

The ranges of numbers that we provide are frequently included in the “landline” category of phone numbers where they are located either in the US or internationally. However, the price paid by someone calling into your Twilio phone number is determined by the carrier initiating the call and are based on his or her landline or mobile carrier’s pricing plans and routes. You should always check with your local carrier to be sure of the price to call into your Twilio number.

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