Black Friday / Cyber Monday Alert: Due to increased traffic demand on mobile communication networks, we are expecting potential congestion for US carrier networks during the Black Friday and Cyber Monday period. Customers may experience intermittent SMS and MMS delivery delays. Please refer to our Black Friday / Cyber Monday FAQ page and our Twilio Status page for more information.

What is Twilio Connect?

Twilio Connect is an easy way for developers to obtain authorization to make calls, send text messages, purchase phone numbers, read access logs and perform other API functions on behalf of another Twilio project owner.

This service lets users buy their own Twilio credit so that there is no cost to you, the developer, for their Twilio usage. You prompt customers to create Twilio Connect projects, and they pay for the time they spend on the phone from those projects of their own.

As an example, imagine you want to create an application that allows your customer to forward phone calls. You could do this, have the usage billed to his or her Twilio project, and also access his or her logs to provide detailed call analytics.

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