Transferring a short code lease away from Twilio

When we lease a short code on your behalf, or take over management of your lease for you, we will always honor your wish to transfer the short code lease away to your own account or that of a different provider. Please send an email to with the necessary information:

1. Account SID: [This is found on your Dashboard > Project Info], as shown below:


2. Your short code number

3. Name of the Gaining or Receiving Party of your short code

4. Account ID of gaining party.

Twilio will then provide you with the necessary documentation to submit to iConectiv/CSCA at


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