SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

When I send a message through Twilio, does the recipient of my message get charged?

Twilio will only charge your Twilio project for sending messages through our API. We will not charge the recipient of your message for receiving a Twilio message. However, it's possible that the recipient can be charged by their phone provider.

Different mobile plans have different agreements for messaging. Some mobile plans may charge the recipient to receive messages, while some don't. This depends on the mobile plan your recipients are using.

Twilio does not offer premium SMS messaging where the cost of receiving a message can be passed on to the sender.

Have more questions? Submit a request
Powered by Zendesk