A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

Volume pricing for Twilio SMS messages

Yes! We provide volume pricing for customers sending SMS messages to and from US and Canadian phone numbers with both local and toll-free phone numbers. For more details, check out our volume pricing page.

SMS messages sent outside the US and Canada are not eligible for volume pricing.

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