A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

How do I retrieve the MediaUrl parameter for an MMS I received?

Just like SMS, when Twilio receives an MMS on your Twilio number, it makes a synchronous HTTP request to the message request URL configured for that number, and it expects to receive TwiML in response. In addition to the regular SMS parameters, the "MediaContentType" and "MediaUrl" parameters will also be sent. Since there can be up to 10 images in one MMS, the "MediaUrl" parameter is structured as "MediaUrl0", "MediaUrl1" , "MediaUrl2" and etc. In PHP, for example, you can use:


to retrieve the first image. To learn more, check out our documentation here.

Have more questions? Submit a request
Powered by Zendesk