SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site, support.twilio.com, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to help.twilio.com, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

Size limitations of combining text and images

MMS media messaging

When sending text and pictures in the same message (MMS messaging), a message can contain up to 10 images and 1600 characters, as long as the entire message is under 5 MB in size. 1600 characters will take up 4.8 KB, which accounts for roughly 1% of the message size limit.

Twilio will automatically compress JPEG, PNG, or GIF files to reduce their size if they exceed certain thresholds, to help you fit more images on your message when needed. For details about media support, see Twilio Programmable SMS Supported File Types and Size Limits for MMS Media Messages.

WhatsApp media messaging

The 5 MB total message size limitation described above does not apply to WhatsApp media messaging on Twilio. WhatsApp media message behavior and limits are described in Sending and Receiving Media with WhatsApp Messaging on Twilio.

Have more questions? Submit a request
We can’t wait to see what you build.
Powered by Zendesk