A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

Do I have to buy a phone number to make outgoing calls?

Nope. If you plan on only making outgoing calls and do not expect anyone will need to call your Twilio phone number back, you do not need to purchase a Twilio phone number.

You can use the REST API to make outgoing calls from your project using any of your verified phone numbers as the "From" number (caller ID). You can add a verified phone number by clicking the "Verify a Number" button from the "Numbers" page.

In the event that someone decides to call you back, the call will be made to the phone number you used as your caller ID.

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