A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

Sending SIP OPTIONS PING to Twilio Elastic SIP Trunk

SIP OPTIONS pings are widely used as a heartbeat mechanism in SIP Communications networks. You can have your Communications Infrastructure issue SIP OPTIONS messages as a ping mechanism to Twilio’s Elastic SIP Trunk (Send the Message Request To: Outbound SIP Trunk URI you created (example.pstn.twilio.com)); the Twilio platform will respond appropriately.

Have more questions? Submit a request