To Check Your Number Registration Status: Go to your Phone Numbers in the Twilio Console, then Manage > Active Numbers. For additional guidance, visit our Troubleshooting article.

How do I approve a port-away notification?

To approve a port-away notification, please complete the following steps:

  1. Log into the Twilio console under the project or subaccount associated with the phone number(s) in question.
  2. Click here to view the port-away request.
  3. Click the check box to the right of the phone number(s) for which you would like to approve porting.
  4. Select “Set Status”.
  5. Select “Approve”.
  6. Click “Submit”.

Once you hit “Submit”, Twilio will be notified that the port-away notification is approved, and we will ensure that we allow the port-away request to proceed.

Have more questions? Submit a request
Powered by Zendesk