SUPPORT.TWILIO.COM END OF LIFE NOTICE: This site,, is scheduled to go End of Life on February 27, 2024. All Twilio Support content has been migrated to, where you can continue to find helpful Support articles, API docs, and Twilio blog content, and escalate your issues to our Support team. We encourage you to update your bookmarks and begin using the new site today for all your Twilio Support needs.

Business customer guide: End of Life (EOL) for use of Authy API with Twilio Authy Desktop apps

The Authy Desktop apps for Windows and MacOS that are available or were previously downloaded from as well as those for Linux will now reach their End-of-Life (EOL) on March 19, 2024. These apps were previously scheduled to EOL in August 2024.

Authy recommendations

For Authy API Customers

For users implementing the Authy APIs to secure your application(s), we would like to recommend you the following:

  • Prepare communication around this notice and related timelines to your internal teams and your customers to minimize surprise or panic on the part of your customers.
  • Advise your customers to switch to our mobile apps, and share info on how to backup and sync their tokens across devices.

For Authy App End Users 

Please check: User guide: End of Life (EOL) for Twilio Authy Desktop app

Have more questions? Submit a request
Powered by Zendesk