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What is a Recovery or Backup Code?

A Recovery code (or Backup code) is a unique code that is usually provided by services or sites once 2FA (Two-Factor Authentication) is enabled on an account. This guide explains what recovery / backup codes are, and why they're important.

Why are recovery codes important?

If you were to lose access to your 2FA token (lost your phone with Authy, master reset, etc.), recovery codes can be used to login to your account without the code from your 2FA token.

When and how I can see recovery codes?

Recovery codes are usually provided by the site or service when you successfully enable 2FA on your account. When you add the 2FA account in Authy, you'll be asked to verify the 2FA code shown in the app. Once confirmed, you will usually be presented with one or more backup or recovery codes.

Notice: The length, makeup, and quantity of code(s) will vary from site to site. Some sites may not provide these codes.

Can Authy provide me with the Recovery code?

Unfortunately, no. It is not possible to retrieve or generate the recovery code from the Authy application, or from the tokens stored on your Authy app. These codes are generated by the site or service you are activating 2FA on, and will only be provided to you when you enable 2FA with them. We recommend keeping these codes in a safe place.

I don't have a recovery code, but I still have the token in the Authy

If you have access to the token on your Authy app, you can follow these steps to create new backup codes:

  1. Log into your account using your Authy 2FA token.
  2. Once logged in, disable the 2FA setting temporarily.
  3. Delete the old token from the Authy app to avoid confusion.
  4. Enable 2FA again, and re-add the token to your Authy app.
  5. Once 2FA is successfully enabled and confirmed, your recovery code(s) should be provided by the service / site.

Notice: Be sure to record and / or save the recovery code(s) in a safe place!

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