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Can I move a WhatsApp Sender from one Twilio account to another Twilio account?

If you need to move a WhatsApp Sender from one Twilio account to another Twilio account, you will need to reach out to support.

The following prerequisites apply:

Meta Business Verification must be completed
If the gaining account already has a WABA associated with it, then both accounts should have a WhatsApp Sender already

To migrate your WhatsApp number between Twilio accounts, please use our Help Center Assistant to submit a ticket with the following information:

The number to transfer
The Twilio account SID to migrate from and associated WABA ID
The Twilio account SID to migrate to and associated WABA ID (If applicable)

Have more questions? Submit a request