A2P 10DLC Campaign Vetting Delays: Twilio cannot approve 10DLC Campaigns ourselves, and must rely on third parties who control our connections to carriers to sign off. These external processes are creating several week delays for our customers. We continue to escalate these issues and are working to reduce delays wherever possible. Further details will be shared in the Campaign Vetting Changes article as they become available.

Twilio Console Account Dashboard Migration

If you have noticed recent changes to Twilio Console, you may have been upgraded to the latest version of our Console account dashboard site. In the new version of Console, some buttons or links may no longer be on your dashboard, but can still be easily accessed. Here are answers to common questions:

Q: How can I find a specific blog post?

A: Navigate to https://www.twilio.com/blog.

Q: How can I find a specific API doc?

A: Navigate to https://www.twilio.com/docs.

Q: How can I find the changelog?

A: Navigate to https://www.twilio.com/changelog.

Q: How can I add teammates?

A: Access Manage Users from the Console Settings page. For a full walkthrough, see our guide Adding, Removing, or Modifying Users with Your Twilio Project.

Q: How can I add a link to a specific product or service?

A: Click All Products & Services allProdsServices_icon_20x20.png from the left edge of the window to expand the Console navigation bar. Scroll to and hover over the desired product or service, and then click Pin to dock pin_icon_19x20.png.

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