To Check Your Number Registration Status: Go to your Phone Numbers in the Twilio Console, then Manage > Active Numbers. For additional guidance, visit our Troubleshooting article.

US Short Code Letter of Authorization Template

Twilio requires that all Short Code applications be submitted with an attached Letter of Authorization (LoA) signed by a representative from the company whose brand will appear in the short code SMS.

{BRAND LETTERHEAD}
{DATE}
Short Code Letter of Authorization

To whom it may concern,

This letter confirms that we, {BRAND NAME}, are granting Twilio permission to apply for
a short code under {SMS PROGRAM NAME} on our behalf.

If additional information is needed, please contact shortcodes@twilio.com

Regards,
{NAME AND TITLE OF BRAND REPRESENTATIVE}
{DATE}
{SIGNATURE OF BRAND REPRESENTATIVE}

A sample template is also available for download below.

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