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Twilio Global MMS Overview

Twilio's Global MMS allows users to attach supported media files to their text messages in select countries. Previously, MMS was only available in the US and Canada, but we're working with partners all around the world to expand our reach. This guide explains the basics of Global MMS, and covers the following topics:

Global MMS Reach

Twilio is actively working with global countries and carriers to enable MMS messaging. Each country will have their own requirements and limitations. At a high-level, the global countries that now support MMS include:

  • US
  • Canada
  • Australia

How to send an International MMS Message

It’s simple. You can now use our Programmable Messaging API to send MMS internationally by including the E.164 international destination phone number in the “To” field of your request. Whether you are sending to a US destination or Australia, nothing changes.

What if there is a country that I want to send an MMS to that is not on the current Global MMS Reach?

If there is a country that you want to send MMS messages to that is not currently on Twilio’s global MMS reach, you can reach out to us by filling out this form and include:

  • Your Name and Business
  • Contact Email
  • Country of interest
  • Use Case
  • Estimated MMS messages to be sent per month

We are in constant communication with carriers across the globe; by letting us know your interest we can better plan for our next destination.

Else, remember, your MMS messages can be converted to SMS messages with a short URL link to the media by enabling MMS Converter.

Capability Matrix

The following represents the MMS capabilities supported within each country. For MMS pricing, please visit the pricing pages.

Australia

Note: Customers interested in enabling Mobile Originating MMS from Australia may speak with their account representative.

  Shortcode Longcode Toll-Free Alphanumeric
Mobile Originating
  - Inbound
No No No No
Mobile Terminating
  - Outbound
No Yes No No
Group Messaging No No No No
Carrier DLR support No Yes (Optus Only) No No
Max Message Size N/A 1MB N/A N/A
Coverage
  - % of Country
0% 100% 0% 0%

Canada

Note: Alphanumeric Sender ID is not supported in Canada. Shortcode MMS to Bell Canada users is also not supported.

  Shortcode Longcode Toll-Free
Mobile Originating
  - Inbound
Yes Yes Yes
Mobile Terminating
  - Outbound
Yes Yes Yes
Group Messaging No No No
Carrier DLR support All but Bell Canada Yes Yes
Max Message Size 600KB 600KB 600KB
Coverage
  - % of Country
66% 100% 66%

United States

Note: Alphanumeric Sender ID is not supported in the United States.

  Shortcode Longcode Toll-Free
Mobile Originating
  - Inbound
Yes Yes Yes
Mobile Terminating
  - Outbound
Yes Yes Yes
Group Messaging No No No
Carrier DLR support Yes Yes Yes
Max Message Size Twilio supports up to 10 MediaUrl attachments, as long as the total size of the message body text and all attachments is less than 5 MB.
Coverage
  - % of Country
100% 100% 100%
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