Twilio's Global MMS allows users to attach supported media files to their text messages in select countries. Previously, MMS was only available in the US and Canada, but we're working with partners all around the world to expand our reach. This guide explains the basics of Global MMS, and covers the following topics:
- The Global MMS Reach
- How to send an International MMS Message
- Requesting additional MMS Country reach
- Capability Matrix by Country
Global MMS Reach
Twilio is actively working with global countries and carriers to enable MMS messaging. Each country will have their own requirements and limitations. At a high-level, the global countries that now support MMS include:
- US
- Canada
- Australia
How to send an International MMS Message
It’s simple. You can now use our Programmable Messaging API to send MMS internationally by including the E.164 international destination phone number in the “To” field of your request. Whether you are sending to a US destination or Australia, nothing changes.
What if there is a country that I want to send an MMS to that is not on the current Global MMS Reach?
If there is a country that you want to send MMS messages to that is not currently on Twilio’s global MMS reach, you can reach out to us by filling out this form and include:
- Your Name and Business
- Contact Email
- Country of interest
- Use Case
- Estimated MMS messages to be sent per month
We are in constant communication with carriers across the globe; by letting us know your interest we can better plan for our next destination.
Else, remember, your MMS messages can be converted to SMS messages with a short URL link to the media by enabling MMS Converter.
Capability Matrix
The following represents the MMS capabilities supported within each country. For MMS pricing, please visit the pricing pages.
Australia
- On-Net: Optus
- Off-Net: Other carriers
Note: Customers interested in enabling Mobile Originating MMS from Australia may speak with their account representative.
| Shortcode | Longcode | Toll-Free | Alphanumeric | |
| Mobile Originating - Inbound |
No | No | No | No |
| Mobile Terminating - Outbound |
No | Yes | No | No |
| Group Messaging | No | No | No | No |
| DLR - on-net |
No | Yes | No | No |
| DLR - off-net |
No | No | No | No |
| Off-net Support | No | No | No | No |
| Max Message Size | N/A | 1MB | N/A | N/A |
| Coverage - % of Country |
0% | 100% | 0% | 0% |
| Carriers not Supported | All | N/A | All | All |
Canada
- On-Net: All carriers except for ShortCode MMS to Bell Canada (not supported at this time).
Note: Alphanumeric Sender ID is not supported in Canada.
| Shortcode | Longcode | Toll-Free | |
| Mobile Originating - Inbound |
Yes | Yes | Yes |
| Mobile Terminating - Outbound |
Yes | Yes | Yes |
| Group Messaging | No | No | No |
| DLR - on-net |
Yes | No | No |
| DLR - off-net |
N/A | N/A | N/A |
| Off-net Support | N/A | N/A | N/A |
| Max Message Size | 600KB | 600KB | 600KB |
| Coverage - % of Country |
66% | 100% | 66% |
| Carriers not Supported | Bell Canada | None | None |
United States
- On-Net: All carriers
Note: Alphanumeric Sender ID is not supported in the United States.
| Shortcode | Longcode | Toll-Free | |
| Mobile Originating - Inbound |
Yes | Yes | Yes |
| Mobile Terminating - Outbound |
Yes | Yes | Yes |
| Group Messaging | No | No | No |
| DLR - on-net |
Yes | Yes | Yes |
| DLR - off-net |
N/A | N/A | N/A |
| Off-net Support | N/A | N/A | N/A |
| Max Message Size | Twilio supports up to 10 MediaUrl attachments, as long as the total size of the message body text and all attachments is less than 5 MB. | ||
| Coverage - % of Country |
100% | 100% | 100% |
| Carriers not Supported | N/A | N/A | N/A |