A2P 10DLC Campaign Vetting Delays: We are experiencing delays while vetting 10DLC campaigns. Our third party is reviewing campaigns manually, and due to the high volume of requests, a queue has built up. Campaign reviews are expected to take longer. Twilio is working with the provider to help expedite this process. New details will be shared in our incident report as soon they become available.

Does Programmable Video work in China?

There is no technical limitation that should prevent Twilio Programmable Video from working in China. However, Twilio does not operate data centers in China.

If you are experiencing connectivity problems with your Video calls in China, then you should try connecting through our other Asia-Pacific data centers based in Singapore, Japan or India. Depending on the user’s location and the network topology chosen, users may experience some connectivity issues. 

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