Toll-Free numbers are designed to be used for domestic inbound voice calls. Please note that outbound calls from Toll-Free numbers are not supported.
Due to local regulations, Toll-Free numbers may have unique requirements and characteristics that should be considered before purchasing these numbers. The table below lists all the known restrictions and limitations that apply to Toll-Free numbers available from Twilio. Non-compliance with restrictions or lack of use may result in numbers being disconnected.
The table below also includes the local dialing format of each number. In most countries, Toll-Free numbers are only domestically reachable and will not route correctly if dialed from abroad using an international dialing prefix or E.164. If you are calling a Toll-Free number, make sure you’re dialing it from a domestic network, using the local dialing format.
|
Country |
Prefix |
Domestic Dialing Format |
Usage Restrictions |
Limitations |
| Argentina | +54 800 | 0 800 XXX XXXX | Calling card applications not allowed. | Each number is limited to 10 concurrent calls. |
| Australia | +61 1800 | 1800 XXX XXX | ||
| Austria* | +43 800 | 0 800 XXX XXX | ||
| Belarus | +375 8200 | 8 8200 XXX XXXX | Calling card applications not allowed. | |
| Belgium* | +32 800 | 0 800 XXXXX | Each number is limited to 250 concurrent calls. | |
| Bolivia | +591 800 | 800 XXX XXX | ||
| Botswana | +267 800 | 00 269 800 XXX XXXX | Each number is limited to 20 concurrent calls. Accessible only from landlines. Note unusual dialing format. | |
| Bulgaria | +359 800 | 00 800 XXX XXXX | Calling card applications not allowed. | |
| Brazil* | +55 800 | 0 800 XXX XXXX | Calling card applications not allowed. | |
| Chile | +56 123 | 123 XXXX XXXX | Calling card applications not allowed. | Each number is limited to 100 concurrent calls. Accessible from Entel network only. CLI not guaranteed. |
| China | +86 400 | 400 XXX XXXX | Calling card applications not allowed. | Each number is limited to 100 concurrent calls. Not for outbound use. PDD may be high. |
| Colombia | +57 1800 | 0 1800 XXX XXXX | Calling card applications not allowed. | |
| Costa Rica | +506 800 | 800 XXX XXXX | Calling card and callback applications not allowed. | Each number is limited to 1 concurrent call. |
| Czech Republic* | +420 800 | 800 XXX XXX | Calling card applications not allowed. | |
| Denmark* | +45 80 | 80 XXX XXX | Each number is limited to 100 concurrent calls. | |
| Ecuador | +593 1800 | 1800 XXX XXX | Calling card and callback applications not allowed. | |
| Egypt | +20 800 | 0 800 XXX XXXX | Calling card applications not allowed. | No access from mobile networks. Can be called from landlines only. |
| Finland* | +358 800 | 0 800 XXX XXX | ||
| France | +33 800 +33 805 |
0 800 XXX XXX |
||
| Germany* | +49 800 | 0 800 XXX XXXX | ||
| Greece | +30 800 | 800 XXX XXXX | Callback applications not allowed. | No access from mobile networks. Can be called from landlines only. |
| Hong Kong | +852 800 | 800 XXX XXX | ||
| India | +91 800 | 000 800 XXX XXXX | Calling card and callback applications not allowed. Must be answered outside of India. | May require caller to activate "International dialing/ISD". Cannot be reached from TTSL (Prepaid) and Etisalat DB Telecom. Not for outbound use. |
| Indonesia | +62 7803 | 00 7803 XXX XXXX | Callback applications not allowed. | |
| Ireland* | +353 1800 | 1800 XXX XXX | Each number is limited to 100 concurrent calls. | |
| Israel | +972 180 | 180 XXX XXXX | ||
| Italy* | +39 800 | 800 XXX XXX | Each number is limited to 100 concurrent calls. | |
| Japan | +81 800 | 0 800 XXX XXXX | Outbound CallerID is not preserved (may interrupt call forwarding that relies on CLI). | |
| Jordan | +962 800 | 0 800 XXXXX | Calling card applications not allowed. | No access from mobile networks. Can be called from landlines only. |
| Malaysia | +60 1800 | 1800 XXX XXX | ||
| Mexico | +52 1800 | 0 1800 XXX XXXX | Calling card applications not allowed. | Mobile networks charge local rates for making a call to toll-free numbers. |
| Netherlands* | +31 800 | 0 800 XXX XXXX | Each number is limited to 10 concurrent calls. | |
| New Zealand* | +64 800 | 0 800 XXX XXX | ||
| Norway | +47 800 | 800 XXXXX | Each number is limited to 120 concurrent calls. | |
| Paraguay | +595 95800 | 00 9800 XXX XXXX | Calling card applications not allowed. | No access from mobile networks. Can be called from landlines only. |
| Philippines* | +63 1800 | 1800 XXXX XXXX | Calling card and callback applications not allowed. | Can only be reached by PDLT landline networks, and SUN and SMART mobile networks. |
| Poland* | +48 800 | 00 800 XXX XXXX | Mobile networks charge airtime for making a call to toll-free numbers. | |
| Portugal* | +351 800 | 800 XX XXXX | ||
| Qatar | +974 800 | 00 800 XXX XXX | Calling card applications not allowed. | |
| Romania* | +40 800 | 0 800 XXX XXX | ||
| Saudi Arabia | +966 800 | 800 XXX XXXX | Calling card applications not allowed. | Can only be reached by GO & Etihad Atheeb landline networks, and Mobily & Zain mobile networks. |
| Serbia | +381 800 | 0 800 XXX XXX | Calling card applications not allowed. | |
| Singapore | +65 800 | 800 XXX XXXX | Calling card applications not allowed. | |
| Slovakia* | +421 800 | 0 800 XXX XXX | Calling card applications not allowed. | |
| South Africa | +27 800 | 0 800 XXX XXX | Calling card and callback applications not allowed. | |
| South Korea | +82 308 | 00 308 XXX XXXX | Each number is limited to 120 concurrent calls. | |
| Spain* | +34 900 | 900 XXX XXX | Each number is limited to 100 concurrent calls. | |
| Sri Lanka | +94 | 0 XX XXX XXXX | ||
| Sweden* | +46 200 | 0 200 XXX XXX | ||
| Switzerland* | +41 800 | 0 800 XXX XXX | ||
| Taiwan | +866 80 | 00 80 XXX XXXX | Calling card applications not allowed. | Not for outbound use. |
| Thailand | +66 1800 | 1800 XXX XXXX | Calling card applications not allowed. | |
| Uganda | +256 800 | 0 800 XXX XXX | ||
| United Arab Emirates | +971 8000 | 8000 XXXX XXXX | Calling card applications not allowed. | |
| United Kingdom | +44 800 +44 808 |
0 800 XXX XXXX 0 808 XXX XXXX |
||
| United States & Canada | +1 800 +1 833 +1 844 +1 855 +1 866 +1 877 +1 888 |
1800 XXX XXXX 1833 XXX XXXX 1844 XXX XXXX 1855 XXX XXXX 1866 XXX XXXX 1877 XXX XXXX 1888 XXX XXXX |
||
| Venezuela | +58800 | 0 800 XXX XXXX | Calling card applications not allowed. | |
| Vietnam | +84 120 | 120 XXX XXX | Calling card applications not allowed. | Can only be reached by VNPT, Vinaphone, Mobifone, and SPT networks. |
*Calls to Toll-Free numbers in this country are charged based on the type of number the call is originated from. Calls from landlines are charged a lower rate than calls from mobiles. See pricing pages for details.