Toll-Free numbers are designed to be used for domestic inbound voice calls.
Due to local regulations, Toll-Free numbers may have unique requirements and characteristics that should be considered before purchasing these numbers. The table below lists all the known restrictions and limitations that apply to Toll-Free numbers available from Twilio. Non-compliance with restrictions or lack of use may result in numbers being disconnected.
The table below also includes the local dialing format of each number. In most countries, Toll-Free numbers are only domestically reachable and will not route correctly if dialed from abroad using an international dialing prefix or E.164. If you are calling a Toll-Free number, make sure you’re dialing it from a domestic network, using the local dialing format. Additionally, if using a Toll-Free number to dial out, Caller ID preservation is not guaranteed.
|
Country |
Prefix |
Domestic Dialing Format |
Usage Restrictions |
Limitations |
|
Argentina |
+54 800 |
0 800 XXX XXXX |
Calling card applications not allowed. | Each number is limited to 10 concurrent calls. |
|
Australia |
+61 1800 |
1800 XXX XXX |
||
|
Austria* |
+43 800 |
0 800 XXX XXX |
||
|
Belgium* |
+32 800 |
0 800 XXXXX |
Each number is limited to 250 concurrent calls. |
|
|
Brazil* |
+55 800 |
0 800 XXX XXXX |
Calling card applications not allowed. |
|
|
Chile |
+56 123 |
123 XXXX XXXX |
Calling card applications not allowed. | Each number is limited to 100 concurrent calls. Accessible from Entel network only. CLI not guaranteed. |
|
Costa Rica |
+506 800 |
800 XXX XXXX |
Calling card and callback applications not allowed. | Each number is limited to 1 concurrent call. |
|
Czech Republic* |
+420 800 |
800 XXX XXX |
Calling card applications not allowed. |
|
|
Denmark* |
+45 80 |
80 XXX XXX |
Each number is limited to 100 concurrent calls. |
|
|
Finland* |
+358 800 |
0 800 XXX XXX |
||
|
France |
+33 800 +33 805 |
0 800 XXX XXX 0 805 XXX XXX |
||
|
Germany* |
+49 800 |
0 800 XXX XXXX |
||
|
Greece |
+30 800 |
800 XXX XXXX |
Callback applications not allowed. | No access from mobile networks. Can be called from landlines only. |
|
Hong Kong |
+852 800 |
800 XXX XXX |
||
|
India |
+91 800 |
000 800 XXX XXXX |
Calling card and callback applications not allowed. Must be answered outside of India. |
May require caller to activate "International dialing/ISD". Cannot be reached from TTSL (Prepaid) and Etisalat DB Telecom. |
|
Indonesia |
+62 7803 |
00 7803 XXX XXXX |
Callback applications not allowed. |
|
|
Ireland* |
+353 1800 |
1800 XXX XXX |
Each number is limited to 100 concurrent calls. |
|
|
Italy* |
+39 800 |
800 XXX XXX |
Each number is limited to 100 concurrent calls. |
|
|
Japan |
+81 800 |
0 800 XXX XXXX |
Outbound CallerID is not preserved (may interrupt call forwarding that relies on CLI). |
|
|
Mexico |
+52 1800 |
0 1800 XXX XXXX |
Calling card applications not allowed. |
Mobile networks charge local rates for making a call to toll-free numbers. |
|
Netherlands* |
+31 800 |
0 800 XXX XXXX |
Each number is limited to 10 concurrent calls. |
|
|
New Zealand* |
+64 800 |
0 800 XXX XXX |
||
|
Norway |
+47 800 |
800 XXXXX |
Each number is limited to 120 concurrent calls. |
|
|
Philippines* |
+63 1800 |
1800 XXXX XXXX |
Calling card and callback applications not allowed. |
Can only be reached by PDLT landline networks, and SUN and SMART mobile networks. |
|
Poland* |
+48 800 |
00 800 XXX XXXX |
Mobile networks charge airtime for making a call to toll-free numbers. |
|
|
Portugal* |
+351 800 |
800 XX XXXX |
||
|
Singapore |
+65 800 |
800 XXX XXXX |
Calling card applications not allowed. |
|
|
Slovakia* |
+421 800 |
0 800 XXX XXX |
Calling card applications not allowed. |
|
|
South Korea |
+82 308 |
00 308 XXX XXXX |
Each number is limited to 120 concurrent calls. |
|
|
Spain* |
+34 900 |
900 XXX XXX |
Each number is limited to 100 concurrent calls. |
|
|
Sweden* |
+46 200 |
0 200 XXX XXX |
||
|
Switzerland* |
+41 800 |
0 800 XXX XXX |
||
|
United Kingdom |
+44 800 +44 808 |
0 800 XXX XXXX 0 808 XXX XXXX |
||
|
United States & Canada |
+1 800 +1 844 +1 855 +1 866 +1 877 +1 888 |
1800 XXX XXXX 1844 XXX XXXX 1855 XXX XXXX 1866 XXX XXXX 1877 XXX XXXX 1888 XXX XXXX |
*Calls to Toll-Free numbers in this country are charged based on the type of number the call is originated from. Calls from landlines are charged a lower rate than calls from mobiles. See pricing pages for details.