{"article":{"id":22771146070299,"url":"https://twilio.zendesk.com/api/v2/help_center/en-us/articles/22771146070299.json","html_url":"https://support.twilio.com/hc/en-us/articles/22771146070299-User-guide-End-of-Life-EOL-for-Twilio-Authy-Desktop-app","author_id":397189004153,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":19752334096411,"created_at":"2024-02-08T18:19:40Z","updated_at":"2025-09-12T20:03:18Z","name":"User guide: End of Life (EOL) for Twilio Authy Desktop app","title":"User guide: End of Life (EOL) for Twilio Authy Desktop app","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-03-03T20:48:58Z","user_segment_id":null,"permission_group_id":1918714,"content_tag_ids":[],"label_names":["Authy"],"body":"<h2 id=\"h_01JNEW6YVVRPK6YYQQ44K39KTF\">Overview</h2>\n<p>The Authy Desktop app for Linux, MacOS and Windows reached their End-of-Life on <strong>March 19, 2024</strong> and are no longer supported.</p>\n<p class=\"notification notification-alert\"><span style=\"color: #555555;\">Twilio released its last update (v3.0.0) to the Authy Desktop apps to dynamically increase the amount of rounds of password-based key derivation function for encrypting seeds, making passwords harder to brute force.</span></p>\n<p class=\"undefined\"> </p>\n<h2 id=\"h_01JNEW7T78NVE69T468FEJ0Q4F\" class=\"undefined\"><span style=\"color: #555555;\">What You Need To Know</span></h2>\n<h3 id=\"h_01J0J1FJGGARKJM5P5C0CSNMRR\">What happens once the Authy Desktop app is completely EOL <a href=\"#h_01J0J1FJGGARKJM5P5C0CSNMRR\">🔗</a>\n</h3>\n<p>Your Authy Desktop app installation will be invalidated and the device will be removed from your Authy account.</p>\n<p class=\"wysiwyg-text-align-center\"><img style=\"align-self: center;\" src=\"https://support.twilio.com/hc/article_attachments/26590993630491\" width=\"332\" height=\"538\"></p>\n<p>You will receive the following error on the registration screen.</p>\n<p class=\"wysiwyg-text-align-center\"><img src=\"https://support.twilio.com/hc/article_attachments/26591025141787\" width=\"332\" height=\"557\"></p>\n<h3> </h3>\n<h3 id=\"h_01HMPVCAFMSH90CR7CTJXNYE0N\">Authy recommendations <a href=\"#h_01HMPVCAFMSH90CR7CTJXNYE0N\">🔗</a>\n</h3>\n<p>We strongly recommend that you immediately switch to using our mobile apps instead. </p>\n<p>These top-rated apps offer similar or better features for securely storing your authenticator account tokens, and are fully supported and regularly updated. Simply download one or more of these apps from the relevant app stores:</p>\n<ul>\n<li>\n<a href=\"https://apps.apple.com/us/app/authy/id494168017\">Apple App Store<br></a><img style=\"height: 230px; width: 230px;\" src=\"https://support.twilio.com/hc/article_attachments/22771192054043\">\n</li>\n<li>\n<a href=\"https://play.google.com/store/apps/details?id=com.authy.authy&amp;pli=1\">Google Play<br></a><img style=\"height: 230px; width: 230px;\" src=\"https://support.twilio.com/hc/article_attachments/22771192071451\">\n</li>\n</ul>\n<p>If you have the <a href=\"https://authy.com/features/backup/\">Backups</a> feature <a href=\"https://help.twilio.com/articles/19753577267355-Enable-or-Disable-Backups-and-Sync-in-Authy\">enabled</a> - your tokens will automatically sync up between the devices. You can <a href=\"https://help.twilio.com/articles/19753577267355\" target=\"_blank\" rel=\"noopener noreferrer\">enable Backups</a> by visiting the Settings area in your Authy app.<br><br></p>\n<h3 id=\"h_01HMPVCAFMDFD2P9E2P0KTKQ2X\">Authy desktop alternatives <a href=\"#h_01HMPVCAFMDFD2P9E2P0KTKQ2X\">🔗</a>\n</h3>\n<p>If you are unable to use the Authy mobile apps, we recommend you look in to alternative desktop products such as the following suggestions:</p>\n<ul>\n<li><a href=\"https://support.1password.com/one-time-passwords/\">https://support.1password.com/one-time-passwords/</a></li>\n<li><a href=\"https://authenticator.cc/\">https://authenticator.cc/</a></li>\n<li>\n<a href=\"https://steptwo.app/\">https://steptwo.app/</a> </li>\n<li><a href=\"https://secrets.app/\">https://secrets.app/</a></li>\n<li><a href=\"https://keepassxc.org/download\">https://keepassxc.org/</a></li>\n</ul>\n<p>Please be aware that Twilio Authy does not have any affiliation with the companies creating these apps, so be mindful of potential risks and exercise your own judgment when selecting the app.</p>\n<p class=\"notification notification-alert\"><strong>Note</strong>: The Authy app lacks an export feature, therefore you have to re-enable the 2FA method and re-add the token in your new application with the steps <a href=\"https://help.twilio.com/articles/19753420684059\">here</a>. If you prefer to delete your authentication tokens, please make sure to disable 2FA in your account(s) first, then follow <a href=\"https://help.twilio.com/articles/19753420595995-Delete-Hide-or-Decrypt-Two-Factor-Authentication-2FA-Account-Tokens-in-the-Authy-App\">these instructions</a>.</p>","user_segment_ids":[]}}